Terms of Service

Thank you for using the Findlay Market Shopping App! These Terms of Service (“Terms”) govern your use of the Findlay Market Shopping App (hereafter, “Service Provider”) services, including the Findlay Market Shopping App website, the Findlay Market Shopping App’s mobile applications, APIs, and any websites (or portions thereof) or mobile applications (hereafter, “Services”) that are operated by The Corporation for Findlay Market, a 501(c)3 Ohio not-for-profit corporation. This Agreement applies to all visitors, users, and others who access the Services (each, hereafter, a “User”).

By using the Services, you agree to be bound by these Terms, and acknowledge and agree to the collection, use and disclosure of your personal information in accordance with the Findlay Market Shopping App’s Privacy Policy.

Findlay Market Shopping App Service

1.a. Services Description. The Services comprise a technology platform that enables third party merchants (each a “Merchant”) to make their products and services available to Users, and for Users to order and receive those products and services via pickup or delivery, if applicable, through the ordering, packing, and fulfillment provided by the Service Provider. Depending on the ordering, fulfillment, and delivery circumstances, services may be performed by Service Provider personnel, third parties, which may include Merchant personnel, independent contractors, and/or third party logistics providers (collectively, “Third Party Providers”).

You acknowledge that services provided by Third Party Providers are provided by third party independent contractors who are not employed by the Service Provider. You acknowledge that the Service Provider does not supervise, direct, or control the performance of services provided by Third Party Providers to you or for your benefit.

Unless otherwise specified, you acknowledge and agree that the Service Provider and the Third Party Provider are collectively acting as your agents in the ordering, picking, packing, and/or delivery of goods purchased by you, and the Merchant—not the Service Provider and not the Third Party Provider—is the seller of the goods to you. You agree that your purchase is being made from the Merchant you have selected, that Merchant is the merchant of record, and that title to any goods passes to you when they are purchased at the applicable Merchant’s store. In the event that the Service Provider also becomes a Merchant in the selling of specific items or services, the Service Provider will then become both the Merchant and Service Provider for only those specific items or services.

You also acknowledge and agree that, except as expressly provided for otherwise in these Terms or a separate agreement between you and the Service Provider, the Service Provider does not form any employment or agency relationship with you and does not hold title to any goods that you order through the Services.

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to pricing, product descriptions, promotional offers, and product availability. The Service Provider reserves the right to correct any errors, inaccuracies or omissions and to change or update information or refuse or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order and/or your credit card has been charged).

1.b. Your Use of the Services. The Service Provider grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services for their intended purposes subject to your compliance with these Terms and policies. You may not copy, modify, distribute, sell, or lease any part of the Services. Unless such restriction is prohibited by law or you have the Service Provider’s written permission, you may not reverse engineer or attempt to extract the source code of the Services. You may only access the Services through the interfaces that the Service Provider provides for that purpose (for example, you may not “scrape” the Services through automated means or “frame” any part of the Services), and you may not interfere or attempt to disrupt the Services.

Some parts of the Services may allow you to upload or submit content (such as text, images, video, recipes, lists, links, and other materials). You retain all rights in any content that you upload or submit, and are solely responsible for that content. You grant the Service Provider a non-exclusive, royalty-free, worldwide, transferable, sub-licenseable, perpetual license to use, store, publicly display, publicly perform, reproduce, modify, create derivative works from, and distribute any such content for the purposes of operating, providing, and improving the Services. The Service Provider may, in its sole discretion, remove or take down any content that you upload or submit to the Services for any reason, including violation of these Terms or any other policies.

You may have the option of accessing the Services through downloadable software and this software may update itself automatically on your device. Some software, or portions of software, in the Services may be governed by open source licenses. In that case, the Service Provider will make such licenses available to you and, in the case of conflict between such a license and these Terms, the open source license will control but only with respect to the software, or portion of the software, to which it applies.

If you are using the Service Provider’s Services for its intended purposes on behalf of a business or other entity, you represent and warrant that you have the necessary authority to bind that business or entity to these Terms and that you are agreeing to these Terms on behalf of that business or entity.

In order to use the Services, you may need to create a user account. You agree that you are responsible for all conduct and transactions that take place on or using your account and that you will take precautions to keep your password and other account information secure. You also agree that you will comply with all applicable laws when accessing or using the Services and you will respect those who you encounter in your use of the Services, including Third Party Providers and Service Provider personnel, including individuals who support the Service Provider’s Customer Service. The Service Provider reserves the right to decline orders, refuse partial or full delivery, terminate accounts, and/or cancel orders at any time in its sole discretion.

We’re constantly modifying and improving the Services. The Service Provider may introduce new features, change existing features, or remove features from the Services at any time and without notice. If you provide the Service Provider with any feedback on or comments regarding the Services, you grant the Service Provider the right to use such feedback or comments for any purpose without restriction or payment to you.

If you have any requests for order cancellations, refunds, or returns, please visit your account to initiate such requests, or contact our Support Team at shoppingapp@findlaymarket.org, or call/text (513) 744-8010.

1.c. Apple Users. With respect to any app that the Service Provider provides to you designed for use on an Apple iOS-powered mobile device (an "iOS App"), these Terms incorporate by reference the terms and conditions of the “Standard” Licensed Application End User License Agreement (“LAEULA”) published by Apple, Inc. (www.apple.com/legal/ macapps/dev/stdeula). For purposes of these Terms, the Service Provider’s iOS App is considered the “Licensed Application” and the Service Provider is considered the “Application Provider” under the LAEULA. To the extent that these Terms conflict with any of the terms and conditions of the LAEULA, these Terms shall control.

1.d. Transactions involving Alcohol, Tobacco or CBD. You may have the option to order alcohol/tobacco/CBD products in some locations and from certain Merchants. Delivery of alcohol from Ohio to any other state is strictly prohibited by law and therefore strictly prohibits the Service Provider from delivering alcohol from Ohio across any state lines. You agree that you will comply with all applicable laws and not cause the Service Provider and/or any Third Party Provider (including any Merchant) to contravene any applicable laws. If you order alcohol and/or tobacco products from a Merchant through the Services, you agree that you are of legal age for purchasing, possessing, and consuming alcohol and/or tobacco (21 years of age or older in the United States) or agree that, upon delivery of alcohol products by Service Provider personnel and/or Third Party Provider, the recipient will provide valid government-issued identification which may be scanned by Service Provider personnel and/or the Third Party Provider proving their age to the Service Provider personnel and/or the Third Party Provider delivering the alcohol and/or tobacco products, that the recipient will not be intoxicated when receiving delivery of such products, and that alcohol and/or tobacco has not been purchased with the intent to resell the alcohol and/or tobacco or provide the alcohol and/or tobacco to someone who is not of legal age.

If you order CBD products from a Merchant through the Services, you agree that you are of legal age for purchasing, possessing, and using CBD products (18 years of age or older in the United States) or agree that, upon delivery of CBD products by Service Provider personnel and/or Third Party Provider, the recipient will provide valid government-issued identification which may be scanned by Service Provider personnel and/or the Third Party Provider proving their age to the Service Provider personnel and/or the Third Party Provider delivering the CBD products

You agree that if any applicable legal requirements for the delivery of alcohol/tobacco/CBD are not met, the Service Provider reserves the right to cancel the alcohol/tobacco/CBD-related portion of your order. Special requests or substitutions for the purchase of alcohol/tobacco/CBD products will not be honored; all requests for the purchase of alcohol/tobacco/CBD products must be made through the catalog available through the Services at the time of submitting the order.

Eligibility, Accounts and Communications

2.a. Eligibility. You must be at least 18-years old to use the Services. By agreeing to these Terms, you represent and warrant to us that: (1) you are at least 18-years old; (2) you have not previously been suspended or removed from the Service; and (3) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms.

2.b. Accounts. In order to use some features of the Service, you will need to register for an account and provide information about yourself, including your full name, address, phone number and email address and you must select a password. You agree to (a) provide accurate, current and complete information; (b) maintain and promptly update your account information; (c) maintain the security of your account credentials; (d) not share your account credentials with others; and (e) promptly notify the Service Provider if you discover or otherwise suspect any security breaches related to the Services. You are solely responsible for the use of your account credentials and for all charges incurred when using your account.

We reserve the right to suspend or terminate your account at any time, with or without notice to you. User accounts can be terminated, for reasons including but not limited to, if User engages in threatening, harassing, racist, sexist or any other behavior that the Service Provider deems inappropriate when using the Services.

2.c. Communications. By creating a Service Provider user account, you agree to accept and receive communications from the Service Provider and/or Third Party Providers, including via email, text message, calls, and push notifications to the cellular telephone number you provided to the Service Provider. You understand and agree that you may receive communications generated by automatic emails and/or automatic text notifications sent by or on behalf of the Service Provider, its affiliated companies and/or Third Party Providers, including but not limited to communications concerning orders placed through your account on the Services. Message and data rates may apply. We will send you emails concerning products, services and promotions, and may send emails including information of third parties as well. You may opt out of promotional emails by following the unsubscribe instructions in the promotional email itself.

2.d. Services Feedback. If there are any issues related to Services, including but not limited to product issues such as missing items, incorrect items, or spoiled food, and/or delivery issues, you must provide the Service Provider with documentation including photographs where applicable, within 48 hours of pickup or delivery order. Please contact our Support Team for assistance at shoppingapp@findlaymarket.org or call/text (513) 744-8010.

General Payment Terms

3.a. Credit Card Authorization. You agree that the Service Provider will obtain a credit card authorization for your credit card to cover the cost of the goods you have purchased from the Merchant(s) and any separate Services fees, and Delivery fees and your card will be charged for the goods purchased by you and any applicable fees or taxes. The Service Provider may change the fees it charges for the Services, including but not limited to delivery fees, service fees, alcohol service fees, heavy order fees, and any other fees.

Your card will be temporarily authorized for an amount greater than the total amount of the purchase appearing in the original check out. This higher authorized amount will be disclosed during the purchase process and is a temporary authorization charge on your order, to deal with situations where your total purchase amount turns out to be higher than the original amount due to special requests, added items, replacement items or weight adjustments. Merchants set the prices of the goods on the Services, and some Merchants may set prices for goods on the Services that are different than in-store or other online sales channel prices.

3.b. SNAP/EBT. The Service Provider allows customers in the U.S. to pay for online orders of SNAP eligible items from select Merchants with a valid EBT card. By providing your EBT information, you represent and warrant that you are authorized to legally use the designated payment information and that you authorize the Service Provider to use that EBT information for the Services. If the payment information cannot be verified, is invalid or is otherwise not acceptable, the Services may be suspended or canceled. You may purchase SNAP eligible items with your EBT card. SNAP eligible items are determined by the U.S. Department of Agriculture. You can learn more about shopping for EBT eligible items here.

3.c. SNAP Payment. By associating your SNAP EBT card to your Service Provider account, you confirm that your card information is current and valid. In addition, a credit or debit card must also be linked to your Service Provider account to cover fees, taxes, and any other non-EBT eligible items and/or services you may want to purchase. Currently the Service Provider cannot accept EBT cash. To pay for eligible food items through the Service Provider you can use SNAP EBT funds. If you have questions about using your SNAP EBT card on the Service Provider please see: shop.findlaymarket.org/pages/support-page

3.d.Delinquent Accounts. The Service Provider may suspend or terminate access to the Service for any user account for which any amount is due but unpaid, where there is not action taken by the user to correct or rectify. This could include but not be limited to, abandoned orders, unpaid orders. In addition to 100% of the amount due for the Services, a delinquent account may be charged with fees or charges that are incidental to any chargeback or collection of any unpaid amount, including collection fees.

The Service Provider, Merchants, and/or Third Party Providers and any affiliates will not provide Users reimbursements for cancellations occurring after the order submission deadline has passed for the order. The Service Provider, Merchants, and/or Third Party Providers and any affiliates will not provide users reimbursements for any product losses due to Users providing inaccurate delivery information.

Third-party Products and Content. You agree that the Service Provider does not assume responsibility for any products, content, services, websites, advertisements, offers, or information that is provided by third parties and made available through the Services, nor does the Service Provider assume responsibility for your interactions with any Third Party Provider (including Merchants). If you purchase, use, or access any such products, content, services, advertisements, offers, or information through the Services or you engage with any Third Party Provider, you agree that you do so at your own risk and that the Service Provider will have no liability based on such purchase, use access, or engagement.
Service Provided As-Is and Release of Claims. The Services are provided “as-is” and “as available.” The Service Provider disclaims all representations, conditions, and warranties, express, legal, implied, or statutory, including the implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement. In addition, the Service Provider makes no representation, warranty conditions, or guarantee regarding the reliability timeliness, quality, suitability, or availability of the Services, any Services provided by Third Party Providers, or goods requested through the use of the Services from Merchants, or that the Services will be uninterrupted or error-free. The Service Provider does not guarantee the quality, suitability, safety or ability of Third Party Providers, or Merchants. You agree that the entire risk arising out of your use of the Services, any Services provided by Third Party Providers, or any products requested by you or delivered to you, remains solely with you. The Services, website, and software are subject to periodic changes, which may be made at any time and without notice to you.

The Service Provider does not guarantee that the Services, website, and software will operate without errors or that the Services, website, and software are free of computer viruses or other malware. You agree that the Service Provider will not be responsible for any economic costs relating to the use of the Services, website or software.

You agree that neither the Service Provider nor its affiliates, Merchants, licensors, or suppliers is responsible for the fitness or conduct of any Third Party Provider or for any services provided by any Third Party Provider. Neither the Service Provider nor its affiliates, Merchants, licensors, or suppliers will be liable for any claim, injury or damage arising in connection with the acts or omissions of any Third Party Provider.

If you have a dispute with one or more Third Party Providers, you agree to release the Service Provider (including the Service Provider’s affiliates, and each of their respective officers, directors, employees, agents, shareholders, Merchants, retail partners, licensors, and suppliers) from any claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes.

U.S. Federal Law, some states, provinces and other jurisdictions do not allow the exclusion and limitation of certain implied warranties, so the above exclusions may not apply to you. These Terms give you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers and exclusions under these Terms will not apply to the extent prohibited by applicable law.

LIMITATION OF LIABILITY. In no event shall the Service Provider (including its affiliates, and each of their respective officers, directors, employees, agents, shareholders, Merchants, retail partners, licensors, and suppliers) be liable to you for any incidental, special, punitive, consequential, or indirect damages (including, but not limited to, damages for deletion, corruption, loss of data, loss of programs, failure to store any information or other content maintained or transmitted by the Services, Service interruptions, or for the cost of procurement of substitute services) arising out of or in connection with the Services, or these Terms, however arising including negligence, even if the Service Provider or the Service Provider’s agents or representatives know or have been advised of the possibility of such damages.

In no event shall the Service Provider (including its affiliates, and each of their respective officers, directors, employees, agents, shareholders, Merchants, retail partners, licensors, and suppliers) be liable for any indirect, special, punitive, incidental, exemplary and/or consequential damages (including but not limited to physical damages, bodily injury, death and/or emotional distress and discomfort) arising out of your use of the Services, any Services provided by Third Party Providers, or any products requested by you or delivered to you, even if the Service Provider or the Service Provider’s agents or representatives know or have been advised of the possibility of such damages.

The Service Provider, its affiliates, Merchants, retail partners, licensors, suppliers and distributors will not be liable for aggregate liability for all claims relating to the Services, any Services provided by Third Party Providers, or any products requested by you or delivered to you for more than the greater of $100 or the amounts paid by you to the Service Provider during the past 12 months in connection with the Service Provider’s Services fees.

Indemnification. You agree to defend, indemnify and hold harmless the Service Provider and its officers, directors, employees, agents, shareholders, affiliates, Merchants and retail partners (each, an "Indemnified Party") from and against any losses, claims, actions, costs, damages, penalties, fines and expenses, including without limitation attorneys’ and experts’ fees and expenses, that may be incurred by an Indemnified Party arising out of, relating to or resulting from: (i) your unauthorized use of the Services or from any breach by you of these Terms, including without limitation any actual or alleged violation of any law, rule or regulation; (ii) any third party’s access or use of the Services using your Service Provider user account; or (iii) any dispute or issue between you and any third party, including without limitation any Merchant or other Third Party Provider.
Disputes & Arbitration. This Section 8 (the “Arbitration Agreement”) applies to and governs any dispute, controversy, or claim between you and the Service Provider that arises out of or relates to: (a) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, or enforceability thereof; (b) access to or use of the Services, including receipt of any advertising or marketing communications; (c) any transactions through, by, or using the Services, including any goods or services purchased or sold through, by, or using the Services; or (d) any other aspect of your relationship or transactions with the Service Provider as a consumer.

Before initiating proceedings against the Service Provider, you agree to contact the Service Provider first and attempt to work out any such dispute amicably. You agree to the following mandatory arbitration provisions:

Mandatory Arbitration: If we’re unable to work out a solution amicably, both you and the Service Provider agree to resolve through binding arbitration, rather than in court, any dispute, controversy, or claim arising at any time out of or relating to: (i) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, or enforceability thereof; (ii) access to or use of the Services, including receipt of any advertising or marketing communications; (iii) any transactions through, by, or using the Services, including any goods or services purchased or sold through, by, or using the Services; or (iv) any other aspect of your relationship or transactions with the Service Provider as a consumer.

Notwithstanding this mandatory arbitration provision, (a) you may assert claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis, and (b) you and the Service Provider each retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of a party’s intellectual property rights.

This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of these Terms.

The Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), governs the interpretation and enforcement of this Arbitration Agreement and preempts all state laws to the fullest extent permitted by law. If the FAA is found to not apply to any issue that arises from or relates to this Arbitration Agreement, then that issue shall be resolved under and governed by the law of the claimant’s state of residence.

Trial by jury waiver: by entering into these Terms, you acknowledge and agree that, with respect to any claim(s) within the scope of this Arbitration Agreement, you and the Service Provider are each waiving the right to a trial by jury.

Class, Collective, Representative Action Waiver: By entering into these Terms, you acknowledge and agree that, with respect to any claim(s) within the scope of this Arbitration Agreement, you and the Service Provider are each waiving the right to bring, join, or participate in, either as a plaintiff or class member, in any purported class, collective, or representative action or proceeding. You also acknowledge and agree that, unless you and the Service Provider otherwise agree in writing, any arbitration of any claim(s) within the scope of this Arbitration Agreement will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. You further acknowledge that the arbitrator may award relief only in your favor and only to the extent necessary to provide relief necessitated by your individual claim(s), and any relief awarded cannot affect other Service Provider users. The arbitrator may not consolidate more than one person’s claims or engage in any class, collective, or representative arbitration.

Opt-out of Mandatory Arbitration: You can reject and opt-out of this Arbitration Agreement within 30 days of first accepting these Terms by emailing the App at shopping app@findlaymarket.org with your first and last name and the email address associated with your account and stating your intent to opt-out of the Arbitration Agreement. Note that opting out of this Arbitration Agreement does not affect any other part of these Terms, including the provisions regarding controlling law or in which courts any disputes must be brought.

The arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “Rules”) in effect at the time the arbitration demand is made. The Rules are available at www.adr.org. In the event of any conflict between the Rules and this Arbitration Agreement, this Arbitration Agreement shall apply.

The Parties agree to submit to the jurisdiction of a single neutral arbitrator (the “Arbitrator”) selected in accordance with the Rules. The Arbitrator will decide the rights and liabilities, if any, of you and the Service Provider. The Arbitrator will have the authority to award the same damages and relief on an individual basis that a judge in a court of law can award to an individual. The Arbitrator shall follow the applicable law. The Arbitrator’s decision is final and binding on you and the Service Provider.

You and the Service Provider agree that the Arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, unconscionability, or estoppel.

The arbitration will be held in the United States county where you live or use the Services, or a location you and the Service Provider mutually agree upon in writing. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and the Service Provider submit to the arbitrator, unless the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the Rules.

The Rules will govern the payment of all filing, administrative or arbitrator fees (“Arbitration Fees”) and each party will be responsible for their own Arbitration Fees under those Rules or to the maximum extent permitted by law.

If this Arbitration Agreement is found to be void, unenforceable, or unlawful, in whole or in part, the void, unenforceable, or unlawful provision, in whole or in part, shall be severed. Severance of the void, unenforceable, or unlawful provision, in whole or in part, shall have no impact on the remaining provisions of the Arbitration Agreement, which shall remain in force, or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement. Notwithstanding the foregoing, if the Class, Collective, Representative Action Waiver above is found to be void, unenforceable, or unlawful, in whole or in part, because it would prevent you from seeking public injunctive relief, then any dispute regarding the entitlement to such relief (and only that relief) must be severed from arbitration and may be litigated in a civil court of competent jurisdiction. All other claims for relief subject to arbitration under this Arbitration Agreement shall be arbitrated under its terms, and the parties agree that litigation of any dispute regarding the entitlement to public injunctive relief shall be stayed pending the outcome of any individual claims in arbitration.

Termination. You can stop using the Services at any time and without notice to us. Similarly, the Service Provider may terminate access to the Services to you or any other users or stop offering the all or part of the Services at any time without notice.
Controlling Law. To the extent permitted by applicable law, these Terms will be governed by the laws of the State of Ohio for residents of the United States, without respect to its conflicts of laws principles, except the Arbitration Agreement, which is governed by the laws outlined in Section 8 of these Terms. To the extent permitted by applicable law, any claims arising out of or relating to these Terms or use of the Services that are not subject to Section 8 (Disputes & Arbitration) of these Terms shall be brought exclusively in the federal or state courts of Hamilton County, Ohio, USA, for the residents of the United States, and you and the Service Provider consent to the personal jurisdiction of those courts.
Entire Agreement & Severability. These Terms, subject to any amendments, modifications, or additional agreements you enter into with the Service Provider, shall constitute the entire agreement between you and the Service Provider with respect to the Services and any use of the Services. If any provision of these Terms is found to be invalid by a court competent jurisdiction, that provision only will be limited to the minimum extent necessary and the remaining provisions will remain in full force and effect.
No Waiver. The Service Provider’s failure to monitor or enforce a provision of these Terms does not constitute a waiver of its right to do so in the future with respect to that provision, any other provision, or these Terms as a whole.
Assignment. You may not assign any of your rights, licenses, or obligations under these Terms. Any such attempt at assignment by you shall be void. The Service Provider may assign its rights, licenses, and obligations under these Terms without limitation.
Changes to the Terms. We may make changes to these Terms from time to time. When the Service Provider does so, the Service Provider will post the most current version of the Terms on the App and website and, if a revision to the Terms is material, the Service Provider will notify you of the new Terms (for example, by email or a notification on the Services). Changes to these terms will not apply retroactively. If you do not agree to the modified terms, you should discontinue your use of the Services.
Copyright and Trademark Policy. The Service Provider respects the intellectual property rights of others and has implemented a copyright and trademark policy in accordance with the Digital Millennium Copyright Act and other relevant laws. The Service Provider will respond to valid notices of copyright or trademark infringement and reserves the right to terminate any users, at the Service Provider’s sole discretion and without notice, who repeatedly infringe copyrights or other intellectual property rights.

If you believe any content posted or made available on the Services constitutes infringement of your copyright rights, you may send a written notice of infringement to the Service Provider’s Support Team, using the contact information listed below. In your notice, please specify the nature of the copyright infringement and include the following information: (a) an electronic or physical signature of the owner of the copyright in question or a person authorized to act on behalf of the owner of the copyright; (b) a description of the claimed infringing material as well as identification of the claimed infringing material, including the location of such material on the Services (e.g., the URL of the claimed infringing material if applicable or other means by which the App may locate the material); (c) complete contact information, including the name of the owner of the copyright and your name, title, address, telephone number, and email address; (d) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (e) a statement, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

Findlay Market

ATTN: Shopping App Support Team

P.O. BOX 14727

Cincinnati, OH 45250

shoppingapp@findlaymarket.org

If you believe any content posted or made available on the Services constitutes infringement of your trademark rights, you may also send your notice to the Service Provider's Support Team using the contact information listed above. Please include as much detail as possible so that we may respond to your notice in a timely manner, including but not limited to description(s) of your trademark(s), your trademark registration number(s), description(s) of the products allegedly using your trademark(s) without authorization, and the location of such allegedly infringing product(s).

Contact Information. If you have any questions, or comments about these Terms please contact the Service Provider’s Support Team at:

Findlay Market

ATTN: Shopping App Support Team

P.O. BOX 14727

Cincinnati, OH 45250

shoppingapp@findlaymarket.org

(513)744-8010

For customer service inquiries, please contact us at shoppingapp@findlaymarket.org or call/text at (513) 744-8010.